FLORIDA MAE MENDOZA

Virtual Assistant | Administrative Support | Data Entry | Email & Calendar Management

Dubai, AE.

About

Highly accomplished and dependable Administrative Support Professional with over 13 years of experience in the UAE, transitioning expertise into a Virtual Assistant role. Proven ability to streamline operations, manage complex calendars, and expertly handle data, documentation, and client communications, ensuring seamless business continuity. Adept at leveraging organizational skills and advanced tools to drive efficiency, maintain accuracy, and support high-level management objectives.

Work

United Technology & Trading Co. LLC

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RECEPTIONIST / ADMINISTRATIVE ASSISTANT

Dubai, Dubai, United Arab Emirates

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Summary

Provided comprehensive administrative support to management, employees, clients, suppliers, and engineers, ensuring efficient daily operations and communication flow.

Highlights

Managed high-volume incoming communications, including company emails, telephone calls, and inquiries, ensuring timely responses and accurate coordination for all stakeholders.

Orchestrated complex meeting and appointment schedules, optimizing daily operations and executive calendars to enhance productivity.

Prepared critical business documentation, including quotations, purchase orders, permits, and project-related documents, ensuring compliance and smooth project execution.

Implemented and maintained robust digital and physical filing systems for easy access and proper record management, improving document retrieval efficiency.

Executed precise data entry and document updates, contributing to accurate reporting and streamlined administrative workflows for various departments.

Supported engineers and management with comprehensive project documentation and administrative coordination, enhancing project timelines and operational efficiency.

Managed petty cash reconciliation and expense monitoring, ensuring financial accuracy and compliance for operational expenditures.

Coordinated procurement requests for office supplies and courier services, optimizing resource availability and logistical efficiency.

West Coast National Environmental Services

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OPERATIONS COORDINATOR

Dubai, Dubai, United Arab Emirates

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Summary

Delivered extensive administrative and operational support across daily business and site activities, ensuring seamless coordination and efficient resource management.

Highlights

Facilitated critical communication channels between management, clients, supervisors, employees, and site teams, enhancing operational alignment and project delivery.

Generated detailed daily, weekly, and monthly reports, including manpower, attendance records, and operational updates, informing strategic decision-making.

Maintained accurate employee records, timesheets, and leave records for a large workforce, ensuring compliance and operational efficiency.

Oversaw comprehensive data entry, filing, and document control processes, improving record-keeping accuracy and accessibility for critical operational data.

Orchestrated daily schedules and manpower deployment, optimizing resource allocation and task completion across multiple sites.

Supported recruitment and onboarding processes, including documentation and employee file management, streamlining new hire integration for a growing team.

Facilitated accurate payroll preparation by monitoring attendance and timesheets, ensuring timely compensation for employees.

Managed supplier coordination and procurement processes, including quotations, purchase requests, and invoice verification, achieving cost efficiencies and maintaining vendor relationships.

Education

Central Mindanao Colleges

Kidapawan City, Cotabato, Philippines
Bachelor of Science Elementary Education

Languages

English

Certificates

KHDA Certified Human Resources Management Professional

KHDA

Skills

Operational Management

Operations Coordination, Inventory Management, Logistics Coordination.

Personal Attributes

Highly organized, Reliable, Adaptable, Detail-oriented, Independent work, Multitasking, Fast-paced environment.

Administrative Support

Virtual Administrative Support, Administrative Coordination, Appointment Scheduling, Task Management & Prioritization, Calendar & Meeting Coordination, Email & Inbox Management, Document Preparation & Formatting, File Management & Document Control, Digital File Management, Online Research, Data Entry & Record Management, Document Control, Report Preparation.

Office Software

Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint.

Communication & Relations

Customer & Client Communication, Communication & Organizational Skills, Online Communication Tools, Client Enquiries, Stakeholder Management.

Human Resources & Payroll

Employee Records Management, Payroll & Attendance Support, Recruitment & Onboarding Support.

Financial Support

Expense & Petty Cash Monitoring, Quotation & Purchase Order Preparation, Invoice Verification, Project Cost Reporting.

Technology

AI tools proficiency.